| ticketId | int | Unique identifier of the ticket |
| fiTicketId | int | Unique identifier of the ticket at Publisher side |
| customerId | int | CustomerId of the ticket |
| ticketStatus | TicketStatus | Status of the ticket. See the TicketStatus section for details |
| comment | string | Comments provided by CSR at Publisher side |
| offerIds | int[] | List of offerIds referenced by the ticket |
| transactionIds | int[] | List of transactionIds referenced by the ticket |
| redemptionIds | int[] | List of redemptionIds referenced by the ticket |
| issueType | int[] | List of issue types associated with the ticket. See the IssueType section |
| cardlyticsComment | string | Comments provided by Cardlytics |
| goodwillAmount | decimal | Good will amount |
| createDt | string | Date string representing the ticket created date |
| createdBy | string | Username who created the ticket |
| updateDt | string | Date string representing the ticket updated date |
| updatedBy | string | Username who updated the ticket |
| resolutionType | ResolutionType | Ticket resolution type. See the ResolutionType section for details |